FAQ

What is the silver purity?

+ All products are 92.5% Sterling Silver.

How to take care of the Jewelry?

+ Avoid using creams, perfume or deodorants made of chemical substances as silver is precious and soft metal.

How to select the correct size?

+ An important aspect while ordering, the sizes are accurately mentioned on the website in product description but in case of any further query we'll be happy to assist you in the process. Get in touch with us on WhatsApp : or email: info@houseofkarma.in

What are the payment options are available?

+ All the payment procedures are absolutely secure by Razorpay payment gateway. In India, we accept: Debit Card, Credit Card, Google-Pay, Paytm, UPI, Bank Transfer. Further we have Cash on Delivery (COD) option.

For International customers: Credit Card, Debit Card by ccavenue payment gateway and Bank Transfer. International customers please email or whatsapp us if any questions

Is option of international shipping available?

+ We ship worldwide. Customs duties or import taxes, if applicable, are payable by the customer. For more detailed information, refer to the shipping policy on the website.

The payment got debited from my account, but I did not receive an order confirmation. How to get this resolved?

This could be a rare technical issue with the payment gateway. In case you experience the same, Please get in touch with our Customer Service Executive through WhatsApp or Call on +91 9825187780

Where can I connect for payment other related queries?

+ If you are facing trouble in payment or placing an order then you can email us on info@houseofkarma.in with our Customer Service Executive or connect through WhatsApp or Call on +91 9825187780

How would I receive confirmation if order is successfully placed?

+ You will get a confirmation mail on your registered E-mail ID regarding order confirmation or over whatsapp.

How to track my order?

+ Upon order despatch , a tracking ID will be sent on your registered E-mail ID along with the link.

What to do if my order has an item missing or damaged?

+ Kindly write to us at info@houseofkarma.in or Whatsapp on +91 9825187780 within 2 days of receiving the delivery with photos. We will surely provide you best solution for the same.